Responsible Gaming
Introduction
At Bistro Casbah, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting the wellbeing of our players. Please gamble within your means and only with money you can afford to lose.
Age Verification
All players must be 18 years of age or older (or the legal age for gambling in your jurisdiction) to access and use non-GamStop casinos. We take age verification seriously and reserve the right to request proof of identity at any time. If you are under the legal age, you must not gamble.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, please seek help immediately:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the extent of your gambling
- Gambling to escape problems, stress, or negative emotions
- Neglecting family, work, or social responsibilities due to gambling
- Borrowing money or using savings to fund gambling
- Experiencing mood changes (irritability, anxiety, depression) when not gambling
- Friends or family expressing concern about your gambling habits
- Feeling unable to control or stop gambling despite wanting to
- Experiencing financial difficulties as a result of gambling
Self-Help Tools
Many non-GamStop casinos offer responsible gaming features to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a session
- Reality Checks: Receive pop-up reminders of how long you have been playing and how much you have spent
- Session Time Limits: Set automatic session timeouts to prevent extended gambling sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from a casino for a period you choose
- Account Closure: Request permanent closure of your account if you wish to stop gambling entirely
We encourage you to use these tools proactively to maintain healthy gambling habits.
Support Organizations
If you are struggling with problem gambling, help is available. Please contact one of the following organisations:
United Kingdom
- GamCare – Free, confidential support for problem gambling
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk - Gamblers Anonymous – Peer support meetings across the UK
Website: www.gamblersanonymous.org.uk
Other Countries
- Australia: Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
Website: www.responsiblegambling.org - United States: National Council on Problem Gambling
Website: www.ncpgambling.org
Phone: 1-800-522-4700 (free, confidential, 24/7) - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Call to Action
If you think you may have a gambling problem, please reach out for help today. Problem gambling is a recognized disorder that is treatable. Speaking to a counsellor, contacting a support organisation, or talking to someone you trust can be the first step towards recovery. There is no shame in seeking help—many people have successfully overcome gambling problems with the right support.
Your health and wellbeing are important to us. Gamble responsibly, and remember: if gambling stops being fun, it's time to stop.